Return & Refund Policy

What’s your return policy?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at support@compassbound.com.

Do you offer refunds?

Refunds are only offered to customers that received wrong items or damaged items. If any of these apply, please contact us at support@compassbound.com with photos and wrong/damaged items and we’ll sort it out for you.

Can I exchange an item for a different size/color?

At this time, we don’t offer exchanges. If you’re unsure which size would fit better, check out our sizing charts-we have one listed for every item on our store, in the product description section. Though rare, it’s possible that an item you ordered was mislabeled. If that’s the case, please let us know at support@compassbound.com  within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!